How to contact support
Email us at omanbarecords@gmail.com. Include your account phone number, the community you're using and a short description of the issue — screenshots help.
Response expectations
We aim to reply within one to two working days. During the public beta, response times may vary as we prioritise urgent moderation and payment issues.
Reporting bugs
- Describe what you were trying to do and what happened instead.
- Tell us the device and browser you're using.
- Attach a screenshot or screen recording where possible.
Reporting abusive content
The fastest way to flag abusive content is the in-app Report button on any post, comment, business or profile. For urgent safety concerns email omanbarecords@gmail.com with the subject "Urgent".
Frequently encountered issues
- Can't sign in? Reset your password from the forgot password page.
- Post rejected? Review our Community Guidelines.
- Payment not verified? Payments are reviewed manually. Ensure your proof of payment is clear and includes the correct reference.
- Business claim pending? Claims are reviewed within a few working days.