Question 1

What is MyTownBoard?

Accepted Answer

MyTownBoard is Ghana's trusted digital community platform — a single place to find announcements, church programmes, community meetings, businesses, events and civic information in your town.

Question 2

Is MyTownBoard really free?

Accepted Answer

Yes. Reading announcements, following your town and creating an account are free. Verified organisations and businesses may subscribe for featured listings, higher publishing limits and premium tools.

Question 3

Which communities are active?

Accepted Answer

Mankessim, Kasoa, Mamprobi, Circle, Cape Coast, Ashaiman, La Paz, Madina, Nima, Tudu, Tema, Accra, East Legon, Adenta, Spintex, Kumasi, Ashanti Mampong, Takoradi, Sunyani, Tamale and Ho are currently active on MyTownBoard, spanning Central Region, Greater Accra, Ashanti Region, Western Region, Bono Region, Northern Region and Volta Region. More communities are coming soon.

Question 4

How much do premium plans cost?

Accepted Answer

Free is free forever — anyone can read announcements and follow their town. Paid plans: Business Plan (GH₵100/monthly). Most organizations pick Business Plan — Unlimited publishing for growing businesses.

Question 5

How do I create an account?

Accepted Answer

Tap Create Account, enter your full name and Ghana phone number, choose a password and pick your town. You must also agree to our Terms of Service and Privacy Policy before your account is created.

Question 6

How do I publish an announcement?

Accepted Answer

Sign in, tap the '+' button in the bottom navigation, choose the type of post (event, article, news, business promotion, hire-me, etc.) and follow the guided form. Members can publish a limited number of posts per day; verified businesses have higher limits.

Question 7

How do I register a business?

Accepted Answer

From your dashboard, tap 'My organizations' → 'Register business'. Provide your business details, upload your logo and configure operating hours, catalog and delivery zones. Verified businesses get a badge and higher publishing limits.

Question 8

How do business storefronts work?

Accepted Answer

Every business runs its own in-app storefront with a catalog, live open/closed status, delivery zones and order management. Customers can browse, add to cart and place orders — the business owner is notified in real time.

Question 9

How do orders work?

Accepted Answer

Customers place orders directly through the storefront. Owners receive instant sound and toast notifications, then move the order through the pipeline (received → preparing → ready → out for delivery → delivered). Customers can track the status live.

Question 10

How do payments work?

Accepted Answer

Payments between customers and businesses happen through Mobile Money, cash on delivery or bank transfer — MyTownBoard is not a party to transactions. Subscription payments to MyTownBoard are made via Mobile Money or bank transfer and verified manually by an admin.

Question 11

What are the community rules?

Accepted Answer

In short: publish only truthful, locally relevant content; be respectful; do not scam, defame, harass or impersonate. Read the full Community Guidelines page for details.

Question 12

How do I report a user or post?

Accepted Answer

Tap the Report action on any post, comment, business or profile. Reports go to trained moderators. You can also email omanbarecords@gmail.com for urgent concerns.

Question 13

How does MyTownBoard protect my privacy?

Accepted Answer

Every table in the app is protected by row-level security. Sensitive contact fields on public directories are gated by server-side checks. We do not sell your data. Read the full Privacy Policy for details.

Question 14

MyTownBoard is in beta — what does that mean?

Accepted Answer

MyTownBoard is currently operating as an early-stage public beta. Features, workflows and integrations are actively being developed and may change without prior notice. The Service is provided AS IS and AS AVAILABLE. Please avoid uploading highly sensitive personal information during this phase.

Frequently Asked Questions